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The Semantic Wiki – Driving IT Organizational Clarity and Performance
This will be Part 1 of a 3-part post. This short series represents the culmination of 5+ years of work (on top of a 40 year career in IT!) for me and my business partner, Roy Youngman. The series of...
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The Semantic Wiki – Driving IT Organizational Clarity and Performance: Part 2
This is the 2nd in a 3-part post representing the culmination of 5+ years of work for my business partner, Roy Youngman and me. A Quick Recap Roy and I had become frustrated with the state of...
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The Semantic Wiki – Driving IT Organizational Clarity and Performance: Part 3
Example of Semantic Structure for an IT Operating Model This is the 3rd and final part of a 3-part post. (See Part 1 here and Part 2 here.) This short series represents the culmination of 5+ years of...
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Do You Really Need an IT Transformation?
I’ve been part of many organizational transformations over 30 years of management consulting. Most were with IT organizations, many were with HR organizations and some were transformations to global...
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What Does Your Leadership Team Talk About?
I was talking to a senior IT leader at a global company this week, who said, “Our leadership team really needs to schedule some time to talk about strategic issues. Our weekly IT Leadership Team...
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The Futility of Collaboration without Context
The term ‘collaboration’ gets thrown about as something inherently valuable and worthwhile – an end in itself, rather than a means to an end. In reality, collaboration in of itself is: a). Unlikely...
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How Good are your IT Capabilities and How Good do they Need to Be? – Part 3
This is the 3rd in a series on assessing IT Capabilities. (See Part 1 and Part 2) A Quick Recap Part 1 introduced some assessment principles I’ve found to be important. Part 2 defined the term IT...
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Does Cloud+Consumerization Doom the Federated IT Operating Model?
The Federated IT Operating Model is Under Threat! Today, most organizations employ some sort of Federated IT Operating Model. Wikipedia defines a federation as: …characterized by a union of partially...
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Is IT Organizational Confusion Exacerbated by the Role of Business...
I received a question from a reader about the role of a Business Relationship Manager (BRM). I decided to bring the question and my response to this blog. His question, and the context for it was:...
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Driving Business-IT Convergence – The Evolving Role of the Business...
In Part 1 of this 2-part series I defined the BRM role – with the caveat that it is by no means standardized. In fact, as far as IT Service Management standards such as ITIL® and ISO/IEC 20000 are...
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How Do You Optimize IT Capabilities for Business Value?
In their groundbreaking book, The Discipline of Market Leaders, published in 1997, co-authors Michael Treacy and Fred Wiersema argued that companies that have taken leadership positions in their...
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IT-Enabled Business Innovation: A Missing Link?
Information technology is enabling business innovation through new types of product and service, transformed business models and improved lives for customers, consumers, shareholders, employees and...
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Business Relationship Manager Titles–Does Size Matter?
Once again, I received an interesting question from a reader that prompted a post. Here’s the question: My BRM organization is going through leveling and restructuring. I have several BRM’s reporting...
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Scrum: Twice the Work in Half the Time–Really? Part 2
This is Part 2 of a 2-part post. In Part 1 I provided some context for my post inspired by the book “Scrum: The Art of Doing Twice the Work in Half the Time” by Jeff Sutherland, including a disclaimer...
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The Search for Role Clarity Ends with Strategic and Operating Model Clarity!...
I come across a whole heap (yes, that’s a technical term!) of “role confusion” in my consulting and training work. And it’s an insidious issue. Lack of role clarity leads to errors, miscommunication,...
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